FA 99 — Terms & Conditions

1 General Description & Nature of Agreement

FA 99 (referred to as "the Platform" or "we") is an international online gaming service provider operating in Bangladesh and several other countries. By registering on FA 99, playing any game, or using any of our services, you automatically agree to these Terms & Conditions.

These Terms & Conditions constitute a legally binding agreement. Please read them in full before using our services. If you do not agree with any of the terms, we kindly ask that you refrain from using FA 99's services.

1.1 Governing Law

FA 99 operates under an international licensing authority and complies with the laws of the relevant jurisdiction. Users in Bangladesh access FA 99 at their own responsibility and must comply with the applicable laws of their country.

1.2 Changes to Terms

FA 99 reserves the right to modify, update, or cancel these terms at any time. Users will be notified of significant changes via their registered email or platform notifications. Continued use of the platform after any changes constitutes acceptance of the updated terms.

2 Eligibility, Age Restrictions & Geographic Limitations

The following eligibility requirements must be met to use FA 99's services:

• You must be at least 18 years of age.
• You must be mentally competent and legally capable of entering into a contract.
• Online gaming must be legal in your country, or you must be accessing the platform from a region where it is not prohibited.
• You may not play on behalf of or as a representative of another person.

3 Account Opening, Verification & Management

3.1 Registration Information

When registering with FA 99, you must provide accurate and up-to-date information. Accounts created with false or misleading details may be terminated at any time, and any balance held in such accounts may be forfeited.

If any of your details change after registration (such as mobile number or address), you must notify Support immediately.

3.2 One Account Policy

Only one account is permitted per person, household, or device. Creating multiple accounts is strictly prohibited. If discovered, all associated accounts along with any bonuses and winnings will be forfeited.

3.3 Identity Verification (KYC)

FA 99 reserves the right to verify user identities. The following documents may be requested prior to withdrawal or in cases of suspected irregular activity:

• National ID (NID) or passport copy
• Bank statement or mobile banking transaction proof
• Selfie with ID (photo holding your identity document)

4 Deposit, Withdrawal & Payment Policy

4.1 Deposit

Deposits at FA 99 can be made via bKash, Nagad, Rocket, or bank transfer. The minimum deposit amount is ৳100. Funds are typically credited to your account instantly. If you experience a delay due to technical issues, please contact our support team.

4.2 Withdrawals

Withdrawals must be made using the same payment method as the original deposit. The minimum withdrawal amount is ৳500. Accounts with completed KYC verification are processed fastest.

4.3 Transaction Rejection

FA 99 reserves the right to decline or suspend any transaction involving suspected money laundering, fraud, or other suspicious activity. In such cases, our support team will reach out to the user directly.

5 Bonuses, Promotions & Wagering Requirements

FA 99 offers a variety of bonuses and promotions, each with its own specific terms. The general conditions are outlined below:

• Bonuses are available to eligible new or existing members only.
• Bonus funds cannot be withdrawn directly — specific wagering requirements must be met first.
• Bonuses can typically be withdrawn after wagering the bonus amount 20 to 40 times.
• Bonuses may not be applicable to certain games — each offer page lists the eligible games.
• Bonuses must be used within a specified validity period — they will be automatically forfeited upon expiry.
• FA 99 reserves the right to void bonuses and forfeit any associated winnings in cases of bonus abuse.

6 Gaming Policy & Fair Play Terms

6.1 Fair Play

All games on FA 99 use certified RNG (Random Number Generator) systems. Every spin or bet is entirely independent and not influenced by previous outcomes. Our game providers undergo regular third-party audits.

6.2 Prohibited Activities

The following activities are strictly prohibited and may result in account termination and forfeiture of winnings:

• Using bots or automated software to play games
• Intentionally exploiting any game vulnerability or bug
• Playing from another person's account or selling your account
• Use of collaborative play or card counting methods
• Fraudulent payment attempts or chargebacks

6.3 Technical Issues

If a game is interrupted due to a server outage or technical issue, FA 99 reserves the right to void that round and refund the bet amount. Payment of any winnings in such cases is not guaranteed.

7 Responsible Gaming Policy

FA 99 firmly believes that gaming should be an enjoyable form of entertainment — not a source of financial stress. To support this, we offer a range of protective tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a time limit for how long you play in a single session.
• Loss Limit: Your session will automatically end if your losses exceed a specified limit.
• Self-Exclusion: Take a break ranging from 24 hours to a permanent self-exclusion.
• Reality Check: Periodic reminders of how long you have been playing.

Gaming addiction is a serious issue. If you feel you may be affected, contact our support team immediately or visit our Responsible Gaming page.

8 Account Closure & Suspension

FA 99 may immediately suspend or terminate any account for the following reasons:

• Terms Violation
• Providing False Information
• Managing Multiple Accounts
• Fraudulent Activity
• Bonus Abuse
• Involvement in Illegal Activities

Before terminating an account, FA 99 will generally inform the user of the reason and provide an opportunity to respond. However, in cases of serious violations, the account may be terminated without prior notice.

8.1 Account Closure by User

You may close your account at any time by emailing support@fa99.cash or contacting us via live chat. We recommend withdrawing any remaining balance before closing your account.

9 Privacy & Data Protection

FA 99 treats the privacy of users' personal data with the utmost importance. We collect only the information necessary for our services and store it securely. For full details on how your data is used, please refer to our Privacy Policy page.

• Your personal information is never sold to advertisers or third parties.
• All financial transaction data is secured with 256-bit SSL encryption.
• Information may be disclosed to authorities where required by law.

10 Dispute Resolution & Contact

For any dispute or complaint, please contact the FA 99 Support team directly in the first instance. The Support team will generally work to resolve the issue within 24 hours.

If your issue remains unresolved through support, you may escalate it to our licensing authority. The dispute resolution process is impartial and transparent.