Gaming should be fun — not a source of stress. At FA 99, we believe every player has the right to play safely and within their means. That's why we've built a range of protection tools to help you stay in control at all times.
Online gaming is a source of entertainment for millions of people — a bit of excitement and fun after a long day is completely normal. But when gaming shifts from a habit into an addiction, it can start to affect other areas of your life.
Responsible Gaming It means playing in a way where you know your budget, respect your time limits, and keep gaming as just a small part of your life — not the whole of it.
Responsible gaming at FA 99 is more than just a slogan — it's built into the very foundation of our platform. We want you to play, but safely.
Remember — gaming is for entertainment, not a guaranteed way to make money. Every game can go either way. Be cautious of the urge to chase losses with bigger bets.
If you or someone you know is showing these signs, don't wait — seek help now:
Every tool can be customized to fit your personal needs.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, you will not be able to deposit beyond that limit.
Set a maximum loss limit for a given period in advance. Once you reach the limit, gaming will be automatically stopped.
Set a time limit for how long you play in one session. Once the time is up, you'll receive an automatic break notification.
Set a mandatory break for yourself — anywhere from 24 hours to 30 days. No bets can be placed during this period.
Block your account for anywhere from 3 months to permanently. During this period, all bonuses and marketing communications will also be paused.
A reminder will appear every 30 or 60 minutes showing how long you've been playing and how much you've won or lost.
Activating any protection tool takes just a few minutes. Follow the steps below:
Log in to your FA 99 account and click the profile icon in the top right corner.
Go to your profile settings and select the "Responsible Gaming" option.
Deposit Limit, Loss Limit, Session Limit, or Self-Exclusion — select whichever fits your needs.
Enter your budget or time limit and set how long it should apply.
Click the "Save" button. Changes will take effect immediately and a confirmation will be sent to your email.
Increasing a limit does not take effect immediately — there is a 24-hour waiting period for your safety. However, reducing a limit or activating Self-Exclusion takes effect right away.
| Tools | Minimum | Duration | |
|---|---|---|---|
| Deposit Limit | ৳100 | Daily / Weekly / Monthly | |
| Loss Limit | ৳200 | Daily / Weekly / Monthly | |
| Session Limit | 15 Minutes | Per Session | |
| Cooling-Off | 24 Hours | 24 Hours – 30 Days | |
| Self-Exclusion | 3 Months | 3 Months – Permanent | |
| Reality Check | 30 Minutes | 30 Minutes / 1 Hour |
Once Self-Exclusion is activated on FA 99, there is no way to log back in.
All Responsible Gaming tools are completely free — no charges apply.
Read through the questions below and click on any that apply to you.
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Gaming addiction is a real issue and there's no shame in it. Many people face this problem, and with the right support, they can overcome it.
If you feel your gaming is getting out of control, contact the FA 99 support team right away. Our trained support staff will help you take the right steps.
FA 99 Support is available in Bangla 7 days a week, 24 hours a day. Contact us via Live Chat or email — we'll listen without judgment and help you through it.
Support Email: support@fa99.cash — Write "Responsible Gaming Support" in the subject line.
Join FA 99 and enjoy the safest gaming environment in the country. Use our protection tools and set your own limits.